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Update: November 10, 2023 (08:30 AM ET):
Verizon customers across the US are reporting that their service is down. There are multiple complaints on X and Reddit saying that people have no network and are unable to call, text, or use the internet. The outage seems to have started around 6.30AM ET on November 10. Since then, the service has been restored in some parts of the country. However, complaints are still pouring in on X.Verizon has not yet acknowledged the outage.
Meanwhile, you can try restarting your phone and see if the service is back up for you. You can also read the article below to check if you are affected by the outage and follow the steps mentioned to try and resolve your problem.
Original article:
Verizon takes the number one spot among carriers in the US, with over 120 million subscribers. Any Verizon network downtime would affect plenty of you, possibly leaving you off the grid. And while Big Red’s network is also known for its reliability, a Verizon outage is not out of the realm of possibility.
There could also be other things keeping you disconnected, though. Today we’ll go over possible reasons for Verizon not working, as well as what you can do to fix the issue. Also read: These are the best phones for Verizon users Editor’s note: All step-by-step instructions in this article were put together using a Pixel 4a running Android 11. Some of the settings and steps may be different depending on your device and software.
Is there a Verizon outage?
While rare, Verizon outages happen. Most are local, but nationwide service downtimes are possible too. This is likely the first thing you want to check for if your Verizon service suddenly stops working.
The first place to check is Verizon’s website. Just sign into My Verizon, and the carrier will have a notification or alert for you at the top of the page. This is, of course, if the company has any knowledge you’re affected by a Verizon outage. You dig deeper into the issue by opening a chat window and entering “network outage.”
Confirm the line is active
While you’re at Verizon’s website, you might as well check if your line is active. Forgetting to pay a bill happens to the best of us, and it may have slipped your mind this month. Not to mention automatic payments can sometimes fail.
You can get all the details by logging into your My Verizon account. The alternative would be to call up Verizon’s support and ask whether or not your line is still active.
Are you within the coverage area?
Also, don’t be surprised if you’re out in the middle of the desert and find yourself with no signal. While Verizon has one of the best coverage in the country, it has its blind spots. It just might be that the reason why Verizon is not working isn’t strictly due to the service being down. Check the carrier’s coverage map by clicking the button below and then check whether your location has access to the carrier’s network.
Make sure airplane mode isn’t on!
It may sound like a silly suggestion, but accidentally turning on airplane mode is a very common mistake. It doesn’t hurt to check!
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