Edgar Cervantes / Android Authority Update: March 26, 2024 (07:40 AM ET): Reports indicate that Spotify is currently experiencing issues in certain regions, especially on desktop, web browser, and other non-mobile platforms like TV apps. Downdetector shows an increase in reported problems, with many users on X reporting that Spotify is down on desktop. Spotify has not yet addressed the issue. Original article: Spotify is a popular music streaming app that allows users to access free music legally. However, like any app, it may experience glitches and downtimes. If you’re facing issues with the Spotify app, here are some solutions to help you get back on track. Note: The instructions were tested on a Google Pixel 7 running Android 13 and an Apple iPhone 12 Mini running iOS 16.4.1. Steps may vary slightly depending on your device. Check if Spotify is down Ryan-Thomas Shaw / Android Authority If you’re experiencing issues with Spotify, it’s possible that it’s a widespread problem. Try accessing Spotify on another device to see if it’s working. You can also check the Spotify Status Twitter account for any service-side problems. Additionally, you can visit Down Detector, a website where users report issues with various services. Close and reopen the application If Spotify is not working for you, try closing and reopening the app. Logging out and logging back into Spotify may also help in resolving issues. Here’s how to close Spotify on Android: – Launch the Settings app. – Go to Apps. – Tap on See all apps. – Select Spotify. – Tap Force stop and confirm. Here’s how to close Spotify on iOS: – Swipe up from the bottom of the screen to bring up the Recent Apps view. – Find the Spotify preview and slide it up to close. Check for Spotify app updates Edgar Cervantes / Android Authority Keeping your app up-to-date is essential to ensure it functions properly. Check for updates in your app store to see if a new version of Spotify is available. Here’s how to check for updates on Android: – Launch the Google Play Store. – Tap on your profile icon. – Select Manage apps & device. – Go to Updates available. – Look for an available update for Spotify and hit Update. – You can also choose Update all to update all apps at once. Here’s how to check for updates on iOS: – Launch the Apple App Store. – Tap on your profile icon. – Check for available updates for Spotify and hit Update. – You can also select Update All to update all apps simultaneously. Update your phone to the latest software version Check if there is a system update available for your device as it may help improve performance and fix any issues with Spotify. Here’s how to check for Android updates: – Open the Settings app. – Go to System. – Tap on System update. – Select Check now to look for updates. – Follow the provided instructions to update your device if needed. Here’s how to check for iOS updates: – Open the Settings app. – Go to General. – Select Software Update. – Check for available updates and follow the instructions to update your device. Restart your phone Restarting your phone can resolve many issues and is a recommended troubleshooting step. Here’s how to restart an Android phone: – Press the Power and Volume Up buttons simultaneously. – Tap on Restart. Here’s how to restart an iPhone: – Press and hold the Power and Volume Up buttons. – Slide to power off when prompted. – Press and hold the Power button until the Apple logo appears. Check your internet connection Edgar Cervantes / Android Authority If Spotify is not working, check your internet connection as it may be the cause of the issue. Verify if other apps or websites are working on your device. If not, your internet connection may be down. Restart your router or contact your internet provider if necessary. Those using cellular data should also ensure that their data connection is active. Clear the Spotify app’s cache Clearing the app’s cache can help resolve issues caused by corrupted data. Here’s how to clear the cache on Android: – Open the Settings app. – Go to Apps. – Find Spotify and tap on it. – Select Storage & cache. – Hit Clear Cache. – You can also choose Clear storage for a fresh start. For iOS devices, uninstall and reinstall the Spotify app to clear the cache. Clean up some storage space Check if your device has enough storage space, especially if you’re having trouble downloading songs on Spotify. Clearing up storage space can help resolve this issue. Ensure your volume is up Lastly, check that your phone’s volume is turned up as this simple issue can sometimes be the cause of audio problems.
Is Spotify not working? Here are some possible solutions to resolve the issue.
